Shipping policy

At K-LENS, we aim to provide simple, reliable, and affordable shipping across South Africa.

Shipping Method

All orders are shipped using using The Courier Guy to ensure convenient and secure delivery.

Shipping Rates

We offer flat-rate nationwide shipping for standard parcels:

R69 – Nationwide Delivery (XS parcels)

Shipping costs will be displayed at checkout before you complete your purchase.

Order Processing

Orders are typically processed and dispatched within 1–2 business days after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

Delivery times may vary depending on your location, but most orders arrive within:

2–5 business days after dispatch

Please note that delivery times may occasionally be affected by courier delays or high shipping volumes.

Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email so you can monitor your delivery.

Shipping Address

Please ensure that your delivery address is correct at checkout. K-LENS cannot be held responsible for delays or delivery issues caused by incorrect or incomplete addresses.

Lost or Delayed Packages

If your order has not arrived within the expected delivery timeframe, please contact us and we will assist in tracking your shipment with the courier.

Shipping Coverage

At this time, K-LENS ships within South Africa only.